Comparing work engagement in people-changing and people-processing service providers : a mediation model with red tape, autonomy, dimensions of PSM, and performance
Year of publication: |
September 2018
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Authors: | Borst, Rick T. |
Published in: |
Public personnel management. - Thousand Oaks, Calif. : Sage, ISSN 0091-0260, ZDB-ID 191388-8. - Vol. 47.2018, 3, p. 287-313
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Subject: | work engagement | people-processing service providers | people-changing service providers | performance | public service motivation | Leistungsmotivation | Work motivation | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Digitale Dienste | Web-based service | Performance-Messung | Performance measurement | Arbeitsleistung | Job performance |
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