Comparison between Department of Tourism and Private Tourism Operators (with Special Reference to Delhi)

The foremost responsibility of the Department of Tourism is to promote tourism and to provide tourism related services to the visitors. However, in comparison to the private tourism service providers, the department is lagging behind in almost all respects. This study attempts to find out the reasons behind the achievement of the private tourism service providers despite the fact that both the service providers provide more or less same type of services. Better quality of services, lower prices, wider options to consumers to suit every budget are few of the aspects that are responsible for better performance of the private tourism operators. The department of tourism has to upgrade and transform itself to survive in this new emerging market conditions in tourism industry