Competitiveness, resources, and capabilities: empirical evidence from retail banking
Year of publication: |
2011
|
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Authors: | Ferreira, João J. M. ; Marques, Carla S. ; Azevedo, Carlos |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 5.2011, 4, p. 313-337
|
Subject: | Bankberufe | Bank employees | Privatkundengeschäft | Personal banking | Wettbewerb | Competition | Wettbewerbsstrategie | Competitive strategy | Humanressourcen | Human resources | Portugal |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Notes: | Systemvoraussetzung: Acrobat Reader |
Other identifiers: | 10.1007/s11628-011-0117-7 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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