Complexities in user satisfaction issues during organisational diffusion of in-house developed new technology tools: the case of an Indian IT company
Year of publication: |
2008
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Authors: | Prasad, V. C. S. |
Published in: |
International journal of information technology and management : IJITM. - Genève : Inderscience Enterprises, ISSN 1461-4111, ZDB-ID 2262721-2. - Vol. 7.2008, 3, p. 315-326
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Subject: | Softwareindustrie | Software industry | Innovation | Unternehmensdienstleistung | Business services | Interne Dienstleistung | Internal services | Kundenzufriedenheit | Customer satisfaction | Indien | India |
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