Concentra BPO : the falling customer satisfaction
Shreya Dhingra
| Year of publication: |
2014
|
|---|---|
| Authors: | Dhingra, Shreya |
| Published in: |
Cases on consumer-centric marketing management. - Hershey, Pa. : Business Science Reference, ISBN 1-4666-4357-9. - 2014, p. 195-199
|
| Subject: | Outsourcing | Kundenzufriedenheit | Customer satisfaction | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009785265