Conceptual model of the quality perception process
| Year of publication: |
1990
|
|---|---|
| Authors: | Steenkamp, Jan-Benedict E. M. |
| Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 21.1990, 4, p. 309-333
|
| Publisher: |
Elsevier |