Conflict management and intercultural communication : the art of intercultural harmony

Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of figures -- List of tables -- Notes on contributors -- Preface -- Introduction -- Part I Perspectives on the study of intercultural conflict management -- 1 Moving from conflict to harmony: the role of dialogue in bridging differences -- 2 A dialogic approach to intercultural conflict management and harmonious relationships: dialogue, ethics and culture -- 3 Between conflict and harmony in the human family: Asiacentricity and its ethical imperative for intercultural communication -- 4 Constituting intercultural harmony by design thinking: conflict management in, for and about diversity and inclusion work -- 5 The development of interculturality and the management of intercultural conflict -- 6 Transforming conflict through communication and common ground -- 7 Conflict face-negotiation theory: tracking its evolutionary journey -- 8 The yin and yang of conflict management and resolution: a Chinese perspective -- 9 Rethinking cultural identity in the context of globalization: comparative insights from the Kemetic and Confucian traditions -- Part II Conflict management in cultural contexts -- 10 Intercultural conflict and conflict management in South Africa as depicted in indigenous African literary texts -- 11 Cultural orientations and conflict management styles with peers and older adults: the indirect effects through filial obligations -- 12 Intercultural communication management professionals in the Japanese linguistic and cultural environment -- 13 The discursive construction of identities and conflict management strategies in parent-child conflict narratives written by Chinese university students -- 14 A Chinese model of constructive conflict management -- 15 Conflicts in an international business context: a theoretical analysis of interpersonal (pseudo)conflicts