Consumer decision-making strategies and use of hospital quality measures
Year of publication: |
2011
|
---|---|
Authors: | Marquard, Jenna L. ; Duffey, Noah ; Lin, Qi Ming |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 18.2011, 4, p. 25-35
|
Subject: | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Entscheidung | Decision | USA | United States |
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