Consumer education and service quality: conceptual issues and practical implications
Year of publication: |
2002
|
---|---|
Authors: | Burton, Dawn |
Published in: |
Journal of Services Marketing. - MCB UP Ltd, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 16.2002, 2, p. 125-142
|
Publisher: |
MCB UP Ltd |
Subject: | Service quality | Consumer behaviour | Education | Information | Strategy | Post‐modernism |
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