Consumer perceptions of service innovativeness and personal control
Mohammad Ali Zolfagharian; Audhesh Paswan
| Year of publication: |
2010
|
|---|---|
| Authors: | Zolfagharian, Mohammad Ali ; Paswan, Audhesh |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 31.2010, 1, p. 89-105
|
| Subject: | Kfz-Gewerbe | Automotive services industry | Fitness-Wirtschaft | Fitness industry | Kundenservice | Customer service | Innovation | Konsumentenverhalten | Consumer behaviour | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003953055