Consumer Psychology of Tourism, Hospitality and Leisure : Volume 3

Online-Ressource (350 p.)

Description based upon print version of record

Contributors; Preface; 1 Building Foundations for Understanding the Consumer Psychology of Tourism, Hospitality and Leisure; 2 Chapter two Profiling the One- and Two-star Hotel Guests for Targeted Segmentation Action: a Descriptive Investigation of Risk Perceptions, Expectations, Disappointments and Information Processing T; 3 The Influence of Consumers' Emotions on their Service Product Evaluation; 4 Validating a Guttman-type Social Distance Scale for Explaining Residents' Attitudes towards Tourism; 5 Motivation for Domestic Tourism: a Case Study of the Kingdom of Saudi Arabia

6 Ecotourists' Environmental Learning Opportunity as a Source of Competitive Advantage: Are Ecotourism Operators Missing the Boat with their Advertising?7 Domestic Leisure Traveller Consumption Systems; 8 Tourist Activity Planning in Congested Urban Tourism Environments: Towards a Game-theoretic Model and Decision Support System; 9 Comparing First-time and Repeat Visitors' Activity Patterns in a Tourism Environment; 10 A Study of Tourist Decision Processes: Algarve, Portugal; 11 The Consumption of Association Convention Sites: Preliminary Results from a Study of Site Choice

12 Context and Dynamics of Social Interaction and Information Search in Decision Making for Discretionary Travel13 A Duality in Vacation Decision Making; 14 A Model of Vacation Choice: an Integration of Personality and Vacation Choice with Leisure Constraints Theory; 15 Effects of Holiday Packaging on Tourist Decision Making: Some Preliminary Results; 16 An Examination of the Antecedents and Consequences of Customer Satisfaction; 17 First-time and Repeat Visitors to Orlando, Florida: a Comparative Analysis of Destination Satisfaction

18 Aristotelian Ethical Values within a Tourism/Hospitality Industry Context19 The Role of Expressive and Instrumental Factors in Measuring Visitor Satisfaction; 20 Profiling Airline Web Users: a Segmentation Approach; 21 Towards More Thorough Data-driven Segmentation in Tourism: a Tracking Framework for Exploring Segment Development; 22 Sustainable Tourism and Stakeholder Groups: a Case Study of Colorado Ski Resort Communities; 23 Cultural Determinants of Tourist Intention to Return; 24 Towards the Conceptualization of Tourism Destination Loyalty

25 Measuring Comparative Performance of Vacation Destinations: Using Tourists' Self-reported Judgements as an Alternative Approach26 Cross-cultural Behaviour Research In Tourism: a Case Study on Destination Image; 27 Journeys of the Imagination? The Cultural Tour Route Revealed; Index;

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