Consumer's value for informational role of agent in service industry
Year of publication: |
2008
|
---|---|
Authors: | Trivedi, Minakshi ; Morgan, Michael S. ; Kaushik Desai, Kalpesh |
Published in: |
Journal of Services Marketing. - Emerald Group Publishing Limited, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 22.2008, 2, p. 149-159
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Services | Travel | Hotel and catering industry |
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