Consumer trust and distrust : retaining paper bills in online banking
Year of publication: |
2015
|
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Authors: | McNeish, Joanne |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 33.2015, 1, p. 5-22
|
Subject: | Trust | Distrust | Online banking | paper bills and statements | Simultaneous user | Structural assurance | Electronic Banking | Electronic banking | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour |
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