Consumers' anger and coping strategies following appraisals of appliance failure
Year of publication: |
2013
|
---|---|
Authors: | Donoghue, Suné ; De Klerk, Helena M. |
Published in: |
International journal of consumer studies. - Oxford [u.a.] : Blackwell Science, ISSN 1470-6423, ZDB-ID 2045189-1. - Vol. 37.2013, 2, p. 214-221
|
Subject: | Emotion | Konsumentenverhalten | Consumer behaviour | Coping-Strategie | Coping strategy |
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