Consumers without teeth: can probation service “clients” have a say in the service they receive?
Year of publication: |
1996
|
---|---|
Authors: | Nash, Michael |
Published in: |
International Journal of Public Sector Management. - MCB UP Ltd, ISSN 1758-6666, ZDB-ID 2032073-5. - Vol. 9.1996, 4, p. 12-19
|
Publisher: |
MCB UP Ltd |
Subject: | Consumerism | Effectiveness | Service quality |
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