Contactless service encounters among Millennials and Generation Z : the effects of Millennials and Gen Z characteristics on technology self-efficacy and preference for contactless service
Year of publication: |
2022
|
---|---|
Authors: | Kim, Songmee ; Jang, Seyoon ; Choi, Woojin ; Youn, Chorong ; Lee, Yuri |
Published in: |
Journal of research in interactive marketing : interactive marketing and computer-mediated communication. - Bingley : Emerald, ISSN 2040-7130, ZDB-ID 2556111-X. - Vol. 16.2022, 1, p. 82-100
|
Subject: | Consumer conformity | Contactless service | Generation Z | Millennials | Technology self-efficacy | Altersgruppe | Age group | Konsumentenverhalten | Consumer behaviour | Junge Erwachsene | Young adults |
-
Technology social practices by millennials and Gen Z at airport departure terminals
Pant, Paresh, (2022)
-
Fan, Alei, (2023)
-
McCormick, Karla, (2016)
- More ...
-
Kim, Songmee, (2021)
-
Measuring retailers' sustainable development
Youn, Chorong, (2017)
-
Product design scenarios for energy saving : a case study of fashion apparel
Moon, Karen Ka-leung, (2013)
- More ...