Continuity of care as a customer service quality indicator in health sector
Year of publication: |
2021
|
---|---|
Authors: | Rudawska, Iga |
Published in: |
European research studies. - Piraeus : [Verlag nicht ermittelbar], ISSN 1108-2976, ZDB-ID 2479315-2. - Vol. 24.2021, 2B, p. 266-275
|
Subject: | Quality measurement | psychometric properties | customer service | health sector | Privater Haushalt | Household | Dienstleistungsqualität | Service quality | Kundenservice | Customer service | Gesundheitswesen | Health care system | Kundenzufriedenheit | Customer satisfaction |
-
Measuring customer service in a private hospital
Bisschoff, Christo, (2014)
-
Variability in health care services : the role of service employee flexibility
Vredenburg, Jessica, (2014)
-
Osei-Frimpong, Kofi, (2016)
- More ...
-
Interconnected firms’ relationships as a source of a competitive advantage
Rudawska, Iga, (2010)
-
Challenges of privatization in the Polish hospital sector
Rudawska, Iga, (2005)
-
Rudawska, Iga, (2010)
- More ...