Contracting outsourced services with collaborative key performance indicators
Henk Akkermans, Willem van Oppen, Finn Wynstra, Chris Voss
| Year of publication: |
2019
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|---|---|
| Authors: | Akkermans, Henk ; Oppen, Willem van ; Wynstra, Finn ; Voss, Christopher A. |
| Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 65.2019, 1, p. 22-47
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| Subject: | collaboration | design science research | key performance indicators (KPIs) | outsourcing | performance measurement | performance‐based contracts | service procurement | Outsourcing | Performance-Messung | Performance measurement | Betriebliche Kennzahl | Financial ratio | Lieferkette | Supply chain | Betriebliches Informationssystem | Business intelligence system | Beschaffung | Procurement | Dienstleistung | Services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/joom.1002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012041233