Controversies and Perspectives on Public Sector Performance Measurements

To establish the public sector performance requires a difficult undertaking, related to the definition of performance, practical way to obtain performance and finding the most appropriate indicators true which performance is quantified. Starting from the idea that, in most cases, the production of performance of goods and services is at odds with strict regulations and bureaucratic procedures in this field, managers seeing these barriers to high performance, so, identifying economic size to quantify performance seems impossible. The set of indicators used in this paper consists of descriptive variables of effectiveness/quality of governance, as operational variable that refers to the empirically measurable characteristics of public institutions or programs developed by them.