Conversational Sales for OEM Apps
Carmakers should leverage conversational sales to turn their apps into two-way sales and marketing channels. They can learn from retailers and social media whose apps are effective conversational sales tools that enhance customer loyalty.
Year of publication: |
2023
|
---|---|
Authors: | Kuhnert, Felix ; Pühl, Stefan |
Published in: |
Marketing Review St.Gallen. - ISSN 1865-7516. - Vol. 40.2023, 4, p. 50-56
|
Publisher: |
St.Gallen : Thexis Verlag |
Saved in:
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