Corporate Diversity Communication Strategy : An Insight into American MNCs’ Online Communities and Social Media Engagement
by Roxana D. Maiorescu-Murphy
Part I Online Corporate Diversity in the Financial Industry -- 1. Introduction -- 2. Online Diversity Communication at JPMorgan Chase -- 3. Online Diversity Communication at Wells Fargo -- 4. Online Diversity Communication at Bank of America -- 5. Online Diversity Communication at Citigroup -- 6. Conclusions from the Financial Industry -- Part II Online Corporate Diversity in the Tech Industry -- 7. Online Diversity Communication at Microsoft -- 8. Online Diversity Communication at Google -- 9. Conclusions from the Tech Industry -- Part III Online Corporate Diversity in the Consumer Goods Industry -- 10. Online Corporate Diversity at Johnson & Johnson -- 11. Online Corporate Diversity at Altria Group -- 12. Conclusions from the Consumer Goods Industry -- Part IV Industry Comparison -- 13. New Directions for Theory and Practice