Corporate image, loyalty, and commitment in the consumer travel industry
Year of publication: |
2012
|
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Authors: | Richard, James E. ; Zhang, Annie |
Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 28.2012, 5/6, p. 568-593
|
Subject: | Firmenimage | Corporate reputation | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Tourismuswirtschaft | Tourism industry |
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