COSMA : management of service level agreements in composite services
André Ludwig
| Alternative title: | COSMA Composite Service Level Agreement Management |
|---|---|
| Year of publication: |
2009
|
| Authors: | Ludwig, André |
| Publisher: |
Berlin : Logos-Verl. |
| Subject: | Betriebliches Informationssystem | Business intelligence system | Unternehmensdienstleistung | Business services | Dienstleistungsmanagement | Service management | Unternehmensbezogene Dienstleistung | Servicegrad | Vereinbarung |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | XIV, 282 S. graph. Darst. 24 cm |
|---|---|
| Series: | Leipziger Beiträge zur Wirtschaftsinformatik. - Berlin : Logos-Verl., ISSN 1866-9026, ZDB-ID 2483083-5. - Vol. Bd. 4 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | English |
| Thesis: | Zugl.: Leipzig, Univ., Diss., 2008 |
| ISBN: | 978-3-8325-2122-6 |
| Classification: | Betriebliche Information und Kommunikation |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003814670