COVID-19 and Hospitality 5.0 : redefining hospitality operations
Year of publication: |
2021
|
---|---|
Authors: | Pillai, Souji Gopalakrishna ; Kavitha Haldorai ; Seo, Won Seok ; Kim, Woo Gon |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 94.2021, p. 1-11
|
Subject: | Artificial intelligence | Automation | COVID-19 | Customer journey | Hospitality 5.0 | Hygiene and cleanliness | Industry 5.0 | Mobile technology | Robots | Virtual/augmented reality | Coronavirus | Epidemie | Epidemic | Künstliche Intelligenz | Gastgewerbe | Hospitality industry | Roboter | Robot | Automatisierung | Krankenhaus | Hospital | Mobilkommunikation | Mobile communications | Krankenhauskosten | Hospital costs | Krankenhausfinanzierung | Hospital financing |
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