Creating a coaching culture for managers in your organisation

1. The changing world in which we live / Dawn Forman -- 2. Why the emphasis on coaching for organisations? / Janice Steed -- 3. Building a coaching culture in your organisation / Janice Steed -- 4. The journey towards a coaching culture / Deborah Fleming -- 5. Why some leaders and managers are reluctant to be coached / Mary Joyce -- 6. Encouraging managers to coach their colleagues / Gwen Wileman -- 7. Dealing with more complex coaching incidents and knowing when to hand on to someone else / Mary Joyce -- 8. Application of presupposition in motivating change / Graham Megson -- 9. Action learning as a complement to the coaching ethos / Dawn Forman -- 10. Simple techniques to get you started / Dawn Forman -- 11. Measuring the success of your organisation's achievements through coaching / Gwen Wileman -- 12. When to use an external coach and how to ensure the credibility and appropriateness of your external coach / Dawn Forman.