Critical reflections on the decline of the UK High Street : exploratory conceptual research into the role of the service encounter
Jason J. Turner; Toni Gardner
| Year of publication: |
2014
|
|---|---|
| Authors: | Turner, Jason J. ; Gardner, Toni |
| Published in: |
Handbook of research on retailer-consumer relationship development. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-6074-8. - 2014, p. 127-151
|
| Subject: | Schottland | Scotland | Einzelhandelsstandort | Retail location | Innenstadt | Central city | Städtischer Niedergang | Urban decline | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Großbritannien | United Kingdom |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010379348