Critical success factors concerning the management of industrial services
Year of publication: |
2020
|
---|---|
Authors: | Machado, Isabelle Confort ; Anholon, Rosley ; Quelhas, Osvaldo Luiz Gonçalves ; Novaski, Olívio ; Souza, Pinto Jefferson de |
Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 36.2020, 1, p. 110-129
|
Subject: | industrial service management | services | service operation management | service industry | critical success factors | CSFs | industrial service | service sector | Erfolgsfaktor | Success factor | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Leistungsbündel | Bundling strategy | Management |
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