Critical success factors for the sustainability of Kaizen event human resource outcomes: An empirical study
Kaizen events have been widely reported to produce positive change in business results and human resource outcomes. However, sustaining or improving upon the results of a Kaizen event over time can be difficult for many organizations and has received limited empirical research attention to date. This paper identifies the factors that most strongly influence the sustainability of work area employee attitudes and commitment to Kaizen events based on a field study of 65 events in eight manufacturing organizations. The findings also present guidelines for organizations and areas for future research.
Year of publication: |
2011
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Authors: | Glover, Wiljeana J. ; Farris, Jennifer A. ; Aken, Eileen M. Van ; Doolen, Toni L. |
Published in: |
International Journal of Production Economics. - Elsevier, ISSN 0925-5273. - Vol. 132.2011, 2, p. 197-213
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Publisher: |
Elsevier |
Keywords: | Lean production Teams Performance improvement sustainability Quality management Manufacturing companies |
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