Critical success factors for the "unbanked" customers in Kenya
Year of publication: |
2014
|
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Authors: | Katwalo, Allan Mulengani ; Muhanji, Stella Isendi |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 32.2014, 2, p. 88-103
|
Subject: | Critical success factors | Factor analysis | Financial services | Kenya | Banking industry | Micro finance | Kenia | Erfolgsfaktor | Success factor | Finanzdienstleistung | Mikrofinanzierung | Microfinance | Bank | Beziehungsmarketing | Relationship marketing | Faktorenanalyse |
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