Critical success factors in gaining user customer satisfaction in outsourced IT services
Year of publication: |
2011
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Authors: | Bairi, Jayachandra ; Manohar, B. Murali |
Published in: |
Journal of enterprise information management : an international journal. - Bingley : Emerald Group Publ, ISSN 1741-0398, ZDB-ID 21432831. - Vol. 24.2011, 6 (18.10.), p. 475-494
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Saved in:
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