Extent: | Online-Ressource (XXIII, 196 p. 39 illus, online resource) |
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Series: | |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Description based upon print version of record Foreword; Acknowledgments; Abstract; List of Contents; List of Figures; List of Tables; List of Abbreviations; 1. Introduction; 2. Objective of the Research; 3. Methodology; 4. Literature Review on Change Management; 4.1 Terminology; 4.1.1 Term I: Change Management; 4.1.2 Term II: Change Project; 4.1.3 Characteristics of Change Projects; 4.2 Three-Step Model of Change; 4.3 Resistance to Change; 4.3.1 Characteristics of Resistance; 4.3.2 Reasons for Resistance; 4.3.3 Emotional Phases of a Transition; 4.3.4 Dealing with Resistance; 4.4 Critical Success Factors of Change Management 4.4.1 Eight Steps to Successful Change (Kotter)4.4.2 Twelve Success Factors in Change Processes (Gerkhardt); 4.4.3 Key Findings of Other Empirical Researches; 5. Empirical Research; 5.1 Reasons for Change; 5.2 Success and Failure in Change Projects; 5.3 Critical Success Factors of Change Management; 5.3.1 Phase I: Prepare and Create Readiness for Change; 5.3.2 Phase II: Execute Change; 5.3.3 Phase III: Consolidate Change; 5.4 Statistical Analyses and Review of Hypotheses; 5.4.1 Hard and Soft Critical Success Factors; 5.4.2 Phase Comparison; 5.4.3 Willingness to Change 6. Conclusion and RecommendationsBibliography; Appendix; Appendix A: Questionnaire (German); Appendix B: Questionnaire (English); Appendix C: Cover Letter I (German); Appendix D: Cover Letter I (English); Appendix E: Cover Letter II (German); Appendix F: Cover Letter II (English); Appendix G: Cover Letter I Reminder (German); Appendix H: Cover Letter I Reminder (English); Appendix I: Cover Letter II Reminder (German); Appendix J: Cover Letter II Reminder (English); Appendix K: Statistical Analysis I; Appendix L: Statistical Analysis II; Appendix M: Statistical Analysis III Appendix N: Statistical Analysis IVAppendix O: Statistical Analysis V; Appendix P: Statistical Analysis VI; Appendix Q: Statistical Analysis VII; Appendix R: Statistical Analysis VIII; Appendix S: Statistical Analysis IX; Appendix T: Statistical Analysis X; Appendix U: Statistical Analysis XI; Appendix V: Statistical Analysis XII; Appendix W: Statistical Analysis XIII; Appendix X: Statistical Analysis XIV; Appendix Y: Statistical Analysis XV |
ISBN: | 978-3-658-04549-4 ; 978-3-658-04548-7 |
Other identifiers: | 10.1007/978-3-658-04549-4 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014017311