Criticism, Communication and Debate in Public Environment

This paper presents models of criticism, communication and debate in public environment, focusing on the types of criticism and countercriticism manifested in political debates and public management. The paper proposes: (i) a normative model showing how rational criticism and countercriticism can be conducted, including process and alternative strategies; and (ii) a model of organizational excellence and rational criticism in public management. The paper also include the comments of reviewers of the journal Public Management Review.