CRM practices and resources for the development of customer-focused multinational organizations
Year of publication: |
2008
|
---|---|
Authors: | Batista, Luciano C. |
Published in: |
Strategic knowledge management in multinational organizations. - Hershey, Pa. [u.a] : Information Science Reference, ISBN 978-1-59904-630-3. - 2008, p. 227-255
|
Subject: | Beziehungsmarketing | Relationship marketing | Wissensmanagement | Knowledge management | Lernende Organisation | Learning organization | Multinationales Unternehmen | Transnational corporation |
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