Crowdsourcing-based business model for online customer service : a case study
Year of publication: |
2022
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Authors: | Majava, Jukka ; Hyvärinen, Kaisa |
Published in: |
International journal of value chain management : IJVCM. - Olney, Bucks. : Inderscience Enterprises, ISSN 1741-5365, ZDB-ID 2232972-9. - Vol. 13.2022, 1, p. 33-46
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Subject: | business model | crowdsourcing | customer services | innovation | value creation | Geschäftsmodell | Business model | Betriebliche Wertschöpfung | Value creation | Kundenservice | Customer service | Crowdsourcing | Innovationsmanagement | Innovation management | Innovation |
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