Cultural influences on service quality and customer satisfaction: evidence from Greek insurance
Year of publication: |
2007
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Authors: | Tsoukatos, Evangelos ; Rand, Graham K. |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 17.2007, 4, p. 467
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