Current status of total quality management implementation in Taiwan companies

A survey was carried out to obtain some information about TQM implementation in Taiwan. Describes the main findings through the eight critical factors of TQM – role of top management and quality policy, role of quality department, training, employee relations, process management/operating procedures, quality data and reporting, product/service design, supplier quality management.

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Year of publication:	1995
Authors:	Chang, Pao‐Long ; Lu, Kuen‐Horng
Published in:	The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 7.1995, 1, p. 14-19
Publisher:	MCB UP Ltd
Subject:	Implementation \| Surveys \| Taiwan \| TQM

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/09544789510076852 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10015033391