Customer Accounting when relationships and networks matter
Year of publication: |
2010
|
---|---|
Authors: | Cäker, Mikael ; Strömsten, Torkel |
Published in: |
Accounting in networks. - New York, NY [u.a.] : Routledge, ISBN 0-415-80647-X. - 2010, p. 151-183
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Controlling-Informationssystem | Management control system | Rechnungswesen | Accounting | Unternehmensnetzwerk | Business network |
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