Customer engagement strategies within family businesses in emerging economies : a multi-method study
Year of publication: |
2024
|
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Authors: | Pereira, Vijay ; Laker, Benjamin ; Bamel, Umesh ; Sharma, Gagan Deep ; Paul, Happy |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 174.2024, Art.-No. 114508, p. 1-14
|
Subject: | Emerging economies | Family business | Value creation | Customer engagement | Marketing strategies | Structured literature review | Familienunternehmen | Schwellenländer | Beziehungsmarketing | Relationship marketing | Strategisches Management | Strategic management | Betriebliche Wertschöpfung | Konsumentenverhalten | Consumer behaviour | Marketingmanagement | Marketing management | Bibliometrie | Bibliometrics | Unternehmenserfolg | Firm performance | Kundenintegration | Customer integration |
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