Customer environmental values and their contribution to loyalty in industrial markets
Year of publication: |
November 2016
|
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Authors: | Mustonen, Nora ; Karjaluoto, Heikki ; Jayawardhena, Chanaka |
Published in: |
Business strategy and the environment. - Chichester : Wiley, ISSN 0964-4733, ZDB-ID 1127954-0. - Vol. 25.2016, 7, p. 512-528
|
Subject: | environmental values | green image | perceived value | loyalty | relationship length | B2B relationships | B-to-B-Marketing | Business-to-business marketing | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Kundenwert | Customer value | Konsumentenverhalten | Consumer behaviour | Umweltbewusstsein | Environmental consciousness |
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