Customer experiences, interactions, relationships and corporate reputation: A conceptual approach
| Year of publication: |
2009
|
|---|---|
| Authors: | Terblanche, Nic S. |
| Published in: |
Journal of general management. - Henley-on-Thames : The Braybrooke Press, ISSN 0306-3070, ZDB-ID 188363x. - Vol. 35.2009, 1, p. 5-18
|