Customer integration in the new service development process : a case study approach in the logistics service industry
Year of publication: |
2007
|
---|---|
Authors: | Jahns, Christopher ; Darkow, Inga-Lena ; Mota Pedrosa, Alex da |
Published in: |
Key factors for successful logistics : services, transportation concepts, IT and management tools. - Berlin : E. Schmidt, ISBN 3-503-10600-6. - 2007, p. 3-16
|
Subject: | Logistikdienstleister | Logistics provider | Innovationsmanagement | Innovation management | Kundenintegration | Customer integration |
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