Customer loyalty and the role of relationship length
Year of publication: |
2012
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Authors: | Wang, Chung-Yu ; Wu, Li-Wei |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 22.2012, 1 (20.1.), p. 58-75
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