Customer orientation, service quality and customer satisfaction interplay in the banking sector: An emerging market perspective
Year of publication: |
2023
|
---|---|
Authors: | Gonu, Eric ; Agyei, Paul Mensah ; Richard, Opoku Kofi ; Asare-Larbi, Mary |
Published in: |
Cogent Business & Management. - ISSN 2331-1975. - Vol. 10.2023, 1, p. 1-20
|
Publisher: |
Abingdon : Taylor & Francis |
Subject: | banking | customer orientation | Customer satisfaction | emerging market | service quality |
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