Customer-perceived value in long-term buyer-supplier relationships : the general B2B insurance sector
Year of publication: |
2019
|
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Authors: | Xuan Nhi Nguyen ; Thaichon, Park ; Phi Van Nguyen Thanh |
Published in: |
Services marketing quarterly. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2977, ZDB-ID 2113057-7. - Vol. 40.2019, 1, p. 48-65
|
Subject: | Customer-perceived value | firm resources | general insurance services | relationship marketing | service marketing | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | Versicherung | Insurance | Dienstleistungsmarketing | Services marketing | Betriebliche Wertschöpfung | Value creation |
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