Customer Preferences for Delivery Service Attributes in Attended Home Delivery
Year of publication: |
2020
|
---|---|
Authors: | Amorim, Pedro |
Other Persons: | DeHoratius, Nicole (contributor) ; Eng-Larsson, Fredrik (contributor) ; Martins, Sara (contributor) |
Publisher: |
[2020]: [S.l.] : SSRN |
Subject: | Konsumentenverhalten | Consumer behaviour | Kundenservice | Customer service | Dienstleistungsqualität | Service quality |
Extent: | 1 Online-Ressource (26 p) |
---|---|
Series: | Chicago Booth Research Paper ; No. 20-07 |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments May 4, 2020 erstellt |
Other identifiers: | 10.2139/ssrn.3592597 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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