Customer relationship management : making hard decisions with soft numbers
Jon Anton. Contributing authors ...
| Year of publication: |
1996
|
|---|---|
| Other Persons: | Anton, Jon (contributor) |
| Publisher: |
Upper Saddle River, NJ : Prentice Hall [u.a.] |
| Subject: | Kundenbindung | Beziehungsmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | VIII, 183 S. : Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-13-438474-1 |
| Source: |
Persistent link: https://www.econbiz.de/10004312653