Customer relationship management practices in the online community : Wikipedia
Year of publication: |
2016
|
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Authors: | Alavi, Shirin |
Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 10.2016, 4, p. 563-578
|
Subject: | customer relationship management | CRM | online community | Wikipedia | survival analysis | customary and occasional editors | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Statistische Bestandsanalyse | Duration analysis | Publizisten | Authors |
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