Customer Return Rate Evolution
Year of publication: |
[2021]
|
---|---|
Authors: | El Kihal, Siham ; Erdem, Tulin ; Schulze, Christian ; Zhang, Weiqing |
Publisher: |
[S.l.] : SSRN |
Subject: | Theorie | Theory | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Beschwerdemanagement | Complaint management |
Extent: | 1 Online-Ressource (30 p) |
---|---|
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments July 28, 2021 erstellt |
Other identifiers: | 10.2139/ssrn.3895309 [DOI] |
Classification: | M31 - Marketing |
Source: | ECONIS - Online Catalogue of the ZBW |
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