Customer satisfaction and its impact on performance in banks : a proposed model
Vimi Jham and Kaleem Mohd. Khan
| Year of publication: |
2009
|
|---|---|
| Authors: | Jham, Vimi ; Khan, Kaleem Mohd. |
| Published in: |
South Asian journal of management : SAJM. - Hyderabad : AMDISA, ISSN 0971-5428, ZDB-ID 2446149-0. - Vol. 16.2009, 2, p. 109-126
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Bank | Unternehmenserfolg | Firm performance |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003903124