Customer satisfaction and loyalty in the United Arab Emirates banking industry
Year of publication: |
2015
|
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Authors: | Sayani, Hameedah |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 33.2015, 3, p. 351-375
|
Subject: | United Arab Emirates | Islamic banks | Customer satisfaction | Customer loyalty | Conventional banks | Kundenzufriedenheit | Vereinigte Arabische Emirate | Bank | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Islamisches Finanzsystem | Islamic finance | Privatkundengeschäft | Personal banking |
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